ExamPocket support

How can we help?

Choose the closest topic below or email us directly. Please include the name of the ExamPocket app and whether you use an Apple or Android device.

Contact ExamPocket support
01

Subscription or app access

Subscriptions and payments are handled by Apple or Google. If an active purchase is not recognised in the app, tell us the app name, platform and what you see on screen. Do not send payment-card details or passwords.

Get access support
02

Technical problem

Tell us what you were trying to do, what happened instead and the app version if you know it. A screenshot can help, provided it contains no sensitive information.

Report an app problem
03

Question or answer concern

Include the app, practice exam and enough of the question to identify it, then explain what you think should be reviewed. Do not send confidential or recalled official exam content.

Report a content concern
04

Privacy and app data

Learn what may be stored on your device, which third-party services an app may use and what information is received when you contact support.

Read the Privacy Policy

When you contact us

Help us identify the issue quickly.

  • ✓ Include the exact app name
  • ✓ Say whether you use Apple or Android
  • ✓ Describe what happened and what you expected
  • ! Never send passwords or payment-card information

Email admin@exampocket.com. For information about data and third-party services, read the Privacy Policy.